Sr. Data Analyst / Scientist

Posted Date 3 weeks ago(2/23/2018 10:51 AM)
# of Openings
Bradley Vande Kieft
Information Technology (IT)
Recruiter Email
Job Location



  • The Data Scientist will be responsible for understanding global customer requirements on report/dashboard design and development.
  • They will work in a centralized team of data scientists, data engineers, and report developers that will work in collaboration with call center business customers to design solutions, and develop a new common and consistent set of reports.
  • The data scientist will guide both the business and the development team in how to visualize call center data, and identifying what data should be pulled together for greater business insights.
  • Consolidate requirements and find commonality between a current fragmented set of reports/dashboards
  • Translate current state fragmented reports/dashboards to a consolidated and concise set of reports/dashboards, where data stems from multiple sources
  • Design and develop reports/dashboards by interpreting the business, user, functional, and non-functional requirements
  • Ensure the implementation of functional/nonfunctional requirements to produce the final solutions
  • Apply company architecture standards appropriately to the solution or service in collaboration with Architects
  • Interact and effectively communicate with technical peers (business analysts, developers, architects), IT and business management
  • Work with external vendor experts
  • Categorize requirements to a reporting tool that best fits the business in terms of function, costs, and architecture
  • Provide feasible design solutions to customer requirements
  • Creating visualizations that are appropriate for respective data sets and overall goal of reports/dashboards
  • Organize and combine data sets in a manner that provide business insights to management level audiences, beyond the day-to-day call center operations reports
  • Providing a new set of predictive analytics, and solutions to future-state process controlled ad-hoc analysis





Experience Required:

  • 5+ years of experience developing in either Qlikview, Tableau, or Power BI reporting tools; data wrangling in Alteryx
  • Experience in: Hadoop, VBscripting, SQL Server, C++, Excel (VBA) Object Orient
  • Strong data mining and data modelling skills
  • Ability to deliver project commitments
  • Excellent organizational, time-management, documentation, and progress tracking updates skills
  • Proven development/implementation process success
  • Delivering solutions to business requirements, with clear traceability and testability between development phases
  • Experience in ensuring design is in compliance with specifications
  • Team-oriented and have excellent oral and written communication skills
  • Strong analytic, problem solving, and troubleshooting skills
  • Global business acumen
  • Experience in all phases of the development lifecycle
  • Applying agile practices to solution delivery
  • Requirements gathering, design, development, testing, and training users


Experience Preferred:

  • Experience with continuous improvement by investigating alternatives and technologies
  • Knowledge and experience with Marketing and Sales Data.
  • Knowledge of Global CRM, Contact Centers, EEIT, and related technologies (e.g. Case Management, Knowledge Management, Chat, Telephony)


Education Required:

B.S. Information Systems, Computer Science or equivalent work experience in the requested field



G-TECH Services, Inc. is a leading certified recruitment and placement firm that specializes in providing highly skilled staff in technical fields such as engineering, IT, procurement, finance and accounting. We have well-established relationships with some of the most respected companies in the country and know our clients’ job requirements and corporate cultures. Once we understand your experience and career aspirations, we aim to connect you with the right opportunity.

At G-TECH, we embrace a personalized approach to professional staffing, recognizing the important link between employee and employer satisfaction. We work tirelessly to connect qualified job seekers with positions that align with their career goals, skillsets and personalities. Upon placement, we support our employees throughout the duration of their assignments, providing them with a direct point of contact who serves as a dedicated advocate and sounding board. As our employees can attest, this approach is consistently effective in bettering the contract employment experience.

At G-TECH, our mission is simple: we are dedicated to connecting great people with great places to work.


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