Customer Service/International Supply Liaison

3 days ago
ID
75682
# of Openings
1
Recruiter
Andrea Mora
Category
Purchasing / Procurement
Recruiter Email
amora@gogtech.com
US-MI-Centerline

Responsibilities

  • Customer Service/International Supply Liaison between a regions (APAC, LATAM, or EMEA) markets and Mopar's global sourcing facilities on issues concerning parts availability, logistics, and order fulfillment.
  • Work with Inventory Control, Parts Distribution Centers, Logistics, Technical Service Operations, and Purchasing to resolve aged customer backorders and critical customer cases.
  • Analyze aged orders for fulfillment by supplier or alternative parts sourcing.
  • This position is responsible for utilizing various systems (legacy and web based) to analyze supply chain pipeline and communicate order status to international customer base.
  • This individual will organize and lead weekly meetings with markets discussing major constraints and provide updates on escalated orders/cases.

 

Travel and Driving Notes:

  • Will be required to drive a company car.
  • A valid driver's license is required as well as a clean driving record.
  • Will be required to travel domestically and internationally up to 20%

Qualifications

  • Bachelor's degree in Supply Chain or related program
  • Entry level 0-2 years.
  • Leadership skills required.
  • Knowledge of inventory/management systems, supply chain management, and/or operations management.
  • Excel & Access experience required. (Moderate to Advanced Access skills, including ability to write complex queries, create forms and reports, is preferred).
  • Must be a self-starter with excellent communication skills, both written and oral.
  • Strong people skills with the ability to work with widely diverse cultures.
  • Competency in Chinese/Mandarin, Spanish, or Arabic a plus

Overview

G-TECH Services, Inc. is a leading certified recruitment and placement firm that specializes in providing highly skilled staff in technical fields such as engineering, IT, procurement, finance and accounting. We have well-established relationships with some of the most respected companies in the country and know our clients’ job requirements and corporate cultures. Once we understand your experience and career aspirations, we aim to connect you with the right opportunity.

At G-TECH, we embrace a personalized approach to professional staffing, recognizing the important link between employee and employer satisfaction. We work tirelessly to connect qualified job seekers with positions that align with their career goals, skillsets and personalities. Upon placement, we support our employees throughout the duration of their assignments, providing them with a direct point of contact who serves as a dedicated advocate and sounding board. As our employees can attest, this approach is consistently effective in bettering the contract employment experience.

At G-TECH, our mission is simple: we are dedicated to connecting great people with great places to work.

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