Business Analyst

4 days ago
ID
75678
# of Openings
1
Recruiter
Bradley Vande Kieft
Category
Information Technology (IT)
Recruiter Email
bvandekieft@gogtech.com
US-MI-Allen Park

Responsibilities

The position works with global IT teams to define, design, test, package and deploy offerings in the Corporate IT Operating Model for service management.

 

THIS POSITION IS A W-2 OPPORTUNITY

(C2C or 1099 resources will not be considered)

 

Qualifications

Experience Required:

  • Facilitate the delivery of service projects with global teams
  • Develop process flows and design specifications for integration, consistency and continuity across organizations, processes and technologies
  • Plan and execute test cases for service management tools used for request, incident, change and other processes
  • Drive continual improvement to help functional teams meet service level agreements
  • Report and analyze metrics for services to identify improvement opportunities
  • Build knowledge of IT service design for successful planning and implementation Position Qualifications
  • Self-starter with initiative for timely delivery
  • Ability to deliver while managing multiple simultaneous tasks
  • Quality mindset for customer service
  • Flexibility to handle globally varied requirements and time zones
  • Experience in the full software development lifecycle
  • Experience in server operations and infrastructure build functions
  • Knowledge of IT including planning, engineering and operations
  • Analysis skills based on facts and data for troubleshooting
  • Ability to learn new technical and business concepts quickly
  • Effective communication and presentation skills to explain complex business and technical subjects in clear terms for a variety of audiences
  • Knowledge of industry practices (e.g. ITIL, COBIT)
  • Strong interpersonal skills and ability to work with different business and IT customers
  • A process mindset with an understanding of how to apply the suitable methodologies and disciplines to deliver projects (e.g. Agile, Project Management)
  • Skill in productivity and collaboration tools (i.e. Visio, Excel, SharePoint, Jira, Rally)
  • Experience managing design meetings by online communication and tools (e.g. Webex)

 

Education Required:

B.S. in IT or related technical area

 

Overview

G-TECH Services, Inc. is a leading certified recruitment and placement firm that specializes in providing highly skilled staff in technical fields such as engineering, IT, procurement, finance and accounting. We have well-established relationships with some of the most respected companies in the country and know our clients’ job requirements and corporate cultures. Once we understand your experience and career aspirations, we aim to connect you with the right opportunity.

At G-TECH, we embrace a personalized approach to professional staffing, recognizing the important link between employee and employer satisfaction. We work tirelessly to connect qualified job seekers with positions that align with their career goals, skillsets and personalities. Upon placement, we support our employees throughout the duration of their assignments, providing them with a direct point of contact who serves as a dedicated advocate and sounding board. As our employees can attest, this approach is consistently effective in bettering the contract employment experience.

At G-TECH, our mission is simple: we are dedicated to connecting great people with great places to work.

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