CAD Vault Administrator

1 month ago
ID
75243
# of Openings
1
Recruiter
Mark Vutci
Category
Information Technology (IT)
Recruiter Email
mvutci@gogtech.com
US-MI-Dearborn

Responsibilities

  • Perform all Vault Administration functions to maintain and operate the corporate Vault system; Folders, lifecycles, groups, users, permissions etc.
  • Perform Vault software upgrades in QA and PROD environments as and when required.
  • Contribute to Vault Growth Strategy plans for future expansion.
  • Work as part of the PDLA production support team to resolve all Manufacturing central staff and remote plant staff, PDLA related production support incidents for Vault, AutoCAD (and related Autodesk products e.g. AutoCAD Architecture or AutoCAD MEP), Factory Design Suite.
  • Resolve application production support incidents as required.
  • Manage application production support requests requiring escalation.
  • Work with software vendor"s support helpdesk (Autodesk Enterprise Priority Support)
  • Collaborate with line 1 support ITSD (IT Service Desk), and local IT to resolve incidents.
  • Investigate and resolve failed SCCM software deployments.
  • Work with business partners to test and sign-off SCCM software packages for the portfolio prior to Ford internal software certification, before release into production.
  • Develop contacts and relationships with software vendor support organizations as required.
  • Understand future direction and enhancement requests of applications within the portfolio.
  • Provide expertise on technical implications and requirements for hardware, operating systems, and application software for the portfolio.
  • Identify problems and enhancement requests from incidents, and liaise with software vendors.

  

THIS POSITION IS A W-2 OPPORTUNITY 

(C2C or 1099 resources will not be considered)

 

Qualifications

Experience Required:

  • 5+ years. experience and knowledge of working in an AutoCAD, AutoCAD Architecture, Inventor, Vault and Factory Design Suite in a technical support role.
  • 2+ years. experience and knowledge of working in a Vault administrator role.
  • Highly effective written and verbal communication skills, at all levels from subject matter experts to management.
  • Extremely strong interpersonal skills.
  • Self-motivated team player.
  • Good problem analysis and investigation skills

 

Experience Preferred:

  • Knowledge of ITSM/ITIL framework.
  • Evidence of working as part of a globally dispersed team.
  • Experience of using Request Center and Service Desk tools

 

Education Required:

Associate or Bachelor"s Degree

 

Overview

G-TECH Services, Inc. is a leading certified recruitment and placement firm that specializes in providing highly skilled staff in technical fields such as engineering, IT, procurement, finance and accounting. We have well-established relationships with some of the most respected companies in the country and know our clients’ job requirements and corporate cultures. Once we understand your experience and career aspirations, we aim to connect you with the right opportunity.

At G-TECH, we embrace a personalized approach to professional staffing, recognizing the important link between employee and employer satisfaction. We work tirelessly to connect qualified job seekers with positions that align with their career goals, skillsets and personalities. Upon placement, we support our employees throughout the duration of their assignments, providing them with a direct point of contact who serves as a dedicated advocate and sounding board. As our employees can attest, this approach is consistently effective in bettering the contract employment experience.

At G-TECH, our mission is simple: we are dedicated to connecting great people with great places to work.

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